Privacy Policy

Introduction

Monument Solar respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, request a quote, contact us, schedule a visit, communicate with our team, or otherwise interact with Monument Solar online.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Address or project location
• Preferred contact method
• Information about your home, property, solar needs, electrical usage, roof, or project goals
• Messages submitted through contact forms, quote forms, scheduling forms, or text/email communication
• Any additional information you choose to provide

 

Monument Solar’s website includes contact options for asking a question or scheduling a visit, including email, phone, and text communication.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, or similar technologies. This may include:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website or search engine
• General location data
• Website interactions, such as clicks or form activity

 

This information helps us understand how visitors use our website and improve the user experience.

How We Use Your Information

Monument Solar may use collected information to:

• Respond to quote requests, questions, or appointment inquiries
• Contact you about solar services, consultations, or project details
• Provide customer support
• Schedule visits or follow-up conversations
• Prepare solar recommendations or estimates
• Improve our website, services, marketing, and customer experience
• Send updates, reminders, or service-related communications
• Maintain website security and prevent misuse
• Comply with applicable laws and business obligations

 

Text Messages, Calls, and Email Communications

If you provide your phone number or email address, Monument Solar may contact you by phone, text, or email regarding your inquiry, quote request, appointment, project, or related services.

Message and data rates may apply for text messages. You may opt out of promotional text messages at any time by replying STOP, or by contacting us directly.

We do not sell your personal information.

Sharing of Information

Monument Solar may share information only when reasonably necessary to operate our business, provide services, or comply with legal obligations. This may include sharing information with:

• Internal team members
• Website hosting providers
• Form, CRM, email, scheduling, or communication platforms
• Payment or financing providers, if applicable
• Installation, service, or project-related partners, when necessary
• Analytics or advertising platforms
• Legal, regulatory, or law enforcement authorities, when required

 

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to improve performance, understand visitor behavior, and support marketing efforts.

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites, tools, financing providers, scheduling platforms, social media pages, or embedded content. Monument Solar is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take reasonable steps to protect the information we collect from unauthorized access, misuse, loss, or disclosure. However, no website, internet transmission, or electronic storage method is completely secure. We cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business purposes.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we have about you
• Request that we correct inaccurate information
• Request deletion of certain information
• Opt out of marketing communications
• Request more information about how your data is used

 

To make a privacy request, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take reasonable steps to delete it.

Updates to This Policy

Monument Solar may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated policy.

Contact Us

For questions about this Privacy Policy or how your information is handled, please contact Monument Solar:

Monument Solar
Website: monumentsolar.com
Email: admin@monumentsolar.com
Phone: 682-707-5224
Text: 817-692-0302